Service Hub

Customer Service Software for Modern Support

With Service Hub, you get a complete solution to enhance customer interactions and help drive revenue. It's fast and easy to use and connected to the full HubSpot CRM platform to deliver a seamless experience. With Service Hub, you can connect with customers, collaborate internally, and manage the full lifecycle of each service call from start to finish.


Give your service teams the tools they need to succeed

Solve Customer Issues Faster

With a single view across all channels, companies can deliver the right service at the right time, in the right channel—giving the best experience possible to both customers and employees.

What's Inside Service Hub

Service Hub is a self-serve, enterprise customer service management platform that grows your business and delivers inspired customer experiences.

Help Desk & Ticketing

Have one place to manage customer communications at scale by combining email, chat, and social into one inbox — and have that inbox accessible to your entire team


Set up surveys and polls to keep customers connected, give them an outlet to share their opinions, and get noticed for anything positive they might have to say.

Automation & Routing

Increase your customer service team's efficiency and increase customer communication through automated responses.

Team Email

Stay on top of your tickets and communications by incorporating shared email into your process.

Customer Portal

Allow customers to change their own passwords, view order status and review previous orders.

Conversational Bots

Using intelligent chatbots on your website will increase live chat outcomes by 15-25% and reduce the burden of on-demand customer service.

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Request our help, inquire about our services, or just tell us about your day!

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